Aurora Mobile Presents 500% Efficiency Boost Case Study at Tourism × Web3 Summit 2026

(SeaPRwire) –   SINGAPORE, April 2, 2026 — Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or “the Company”), a top provider of customer engagement and marketing technology solutions, is pleased to share that its Japanese subsidiary, Aurora Mobile Japan K.K., took part as both a sponsor and keynote speaker at the “Tourism × Web3 Summit 2026.” The high-profile event acted as a leading platform for the Company to showcase how its AI-powered capabilities are transforming the tourism and Web3 sectors.

Keynote Highlights: Reimagining Engagement with an AI-First Framework
Akio Mitobe, CTO of Aurora Mobile Japan K.K., delivered a dedicated presentation on the game-changing impact of EngageLab, the Company’s AI-first customer engagement platform. He introduced a “Full-Journey AI Engagement Ecosystem” that smoothly integrates GPTBots.ai (an AI Agent platform) with the powerful messaging features of EngageLab to resolve pressing industry pain points, such as multilingual support shortages and stretched community management resources.

Featured Success Story: Axios Management
A standout segment of the presentation was the proven real-world results for Axios Management, a Japanese firm offering property management and consulting services to international clients. After rolling out Aurora Mobile’s combined AI and multi-channel infrastructure:

Operational efficiency surged by more than 500%.

• The company successfully automated high-standard, multilingual frontline support across WhatsApp and email channels.
• The shift to an AI-powered “Full-Journey” ecosystem eliminated lead losses caused by time zone discrepancies and disconnected communication records.

“The success of Axios Management highlights the transformative power of our platform in the Japanese market,” stated Akio Mitobe. “We do not just provide a single tool; we deliver a scalable ecosystem that lets businesses grow without increasing their headcount.”

Future Outlook
Aurora Mobile remains dedicated to closing gaps between customer data, communication channels, and support services through its “Full-Journey AI Engagement Ecosystem.” We will continue to enable digital transformation (DX) for the Japanese tourism industry and support the growth of the local Web3 ecosystem by delivering highly reliable infrastructure and cutting-edge AI technology.

About Aurora Mobile Limited
Established in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services. The Company is focused on equipping global enterprises with stable, efficient, and intelligent customer interaction solutions. Building on its first-mover advantage in mobile messaging, Aurora Mobile has grown into a full-featured platform that combines Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Seamless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve effortless customer reach, automate complex marketing workflows, and improve service efficiency with AI agents, speeding up digital transformation for clients around the world.

To learn more, please visit: https://ir.jiguang.cn/.

Safe Harbor Statement
This announcement includes forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terms such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confident” and similar phrasing. Among other content, the business outlook and management quotations in this announcement, as well as Aurora Mobile’s strategic and operational plans, contain forward-looking statements. Aurora Mobile may also issue written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, its annual report to shareholders, press releases and other written materials, and in oral remarks made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile’s beliefs and projections, are forward-looking statements. Forward-looking statements carry inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile’s strategies; Aurora Mobile’s future business development, financial condition and operating results; Aurora Mobile’s ability to attract and retain customers; its capacity to develop and effectively market data solutions, and penetrate the existing developer services market; its ability to transition to the new advertising-focused SaaS business model; its capacity to maintain or strengthen its brand; competition from current or future rivals; its ability to keep accessing mobile data in the future; laws and regulations related to data privacy and protection; general economic and business conditions globally and in China, and assumptions underlying or connected to any of the foregoing items. Further details about these and other risks are included in the Company’s filings with the Securities and Exchange Commission. All information provided in this press release and its attachments is current as of the press release date, and Aurora Mobile undertakes no obligation to update such information except as required under applicable law.

For further inquiries, please contact:
Aurora Mobile Limited
Email: ir@jiguang.cn

Christensen Advisory
Ms. Xiaoyan Su
Telephone: +86-10-5900-1548
Email: Xiaoyan.Su@christensencomms.com